Have used Turbotax since 2006 and have permanently been satisfied. Cannot get on to this one to open once biased. Have tried replacements but nothing works. The previous years subdue operate but not 2009. I get on to a "We have encountered an unexpected and serious problem and must accurate" I worked with a Turbotax rep for 4 hours and had no luck. There were others who had the same problem that she could not aid...some had been helped by a utility patch. We tried everything but to no avail. Frustrating.
- katydid
This translation of the TurboxTax is the most terrible of all Turbotax software. I have used TurboTax for quite a few years. I bought TurboTax Home & Business 2009 and hoped to run a few facts before the end of the time. With I installed the curriculum and ongoing the curriculum, it CRASHED. I tried a few solutions with the intention of Intuit put on its web leaf ([...]), and none of them solved the conundrum. It seems to me with the intention of they knew they had this vital bug, but they unhindered the software anyway. In addendum, all the solutions provided by Intuit requires an appreciative of how computer facility.I am very disappointed at the feature of this manufactured goods. Stopover away from it.PS: my operatiog system is Windows XP Professional SP3.
- Handan
I have old before versions for in this vicinity the continue 10 being. All my before encounter was including the "Head of state" version. The release mind I bought this version this time is including the intention of for approximately mind, they moved the Schedule C functionality from Head of state to the Family and Affair version, and thereby increased the fee by in this vicinity $20 for the constant thing. Including the intention of is the release mind I downgraded the product: I believe including the intention of they are gouging tiny affair customers including this chat, and I think they should correct it by putting this functionality in trade at the Head of state fee level.As for the use of the curriculum, I just downloaded and installed it. Installation was flawless. In a quick overview of the curriculum, it seems to be stable so far, disparate the reviews for the CD version of the constant software. I like the new format for "Explore on My Own" to pocket you out of the guided administer and allocate easier treatment of specific tax topics: Turbotax has permanently had a similar gathering -- I just like this check over of it better than before. The importing of my before tax time info and private info was easier and extra faultless than in prior versions.A additional mind I came in trade to Perceive this time was including the intention of flush though they irregularly have bugs including their harvest, they stand in the rear them including exceptional tech help. My recent encounter including conflicts between Quickbooks and Microsoft Vista and 7 operating systems resulted in copious hours on the buzz including their tech help -- they were in cooperation persistent and generous including tech help time in anticipation of they establish a bring about-almost to the incompatibilities. Meaningful including the intention of they pocket this approach was a enormous thing in having the confidence to proceed including their TurboTax product ended again this time.
- Tom in Bellevue, WA
Selecting which Turbo tax is aptly for you is extra complicated than it seems. Flush if you get what you reflect is the most excellent translation, here are everlastingly extra traditions including the intention of they try to payment you even as by the manufactured goods. Also, not all versions of "TurboTax Family & Affair" are bent the constant. I can't get my translation of TurboTax Family & Affair to download the "Emancipated" Disorder restore... Flush even if it says it includes it on the box.Here are so loads of traditions including the intention of they may maybe improve this manufactured goods and get on to it extra consumer forthcoming. Here are so loads of Nag screens surrounded by the manufactured goods you extremely near reflect it's shareware. If they only owing to it a at approximately calculate ago and straightforward way to exact taxes, I may maybe urge it. They admit it's a cash cow and are tiresome to milk it for all it's value.I don't be inflicted including an overly complicated restore, but the Regime has corrected my restore every time I've old Turbo Tax.I don't entrust TurboTax at all, and every time I try a in tears moreover as water supply. Sorry to say, Turbo Tax is the release one including the intention of imports all my facts water supply enough.
- David D "amazon14023"
I've old the Turbotax harvest pro many being currently and if I can discover a further akin manufactured goods this may be the continue calculate I approve of the Intuit Turbotax manufactured goods. Approximately issues I've encountered: This 2009 translation is VERY SLOW--loading and dependability calculations. It appears it has be converted into bloatware without an boost in improvements. Also, I a piece believe of the disorder tariff feature (working as resident/non resident) that unattractively be inflicted including a CPA double check the calculations.My in rank is if you be inflicted including a further choice (is here a competitor?) produce that manufactured goods a taste. It is hard pro me to presume how an customary manufactured goods such as this can get on to of poorer quality keep pro it has. Sigh.
- Meticulous "rogue08"
I have always used turbotax but this year but they changed their pricing. The wrap says one free state download. True, you can download one state of your choice. However, you only get to arrange one state only. All additional state preparations are at $39 via download of even the same state. Thus for example, you have two family members income in California. The first person downloads the free California state download. If the second family member, who also needs to file the California state return, the second family member needs to pay $39 to turbotax via the software, to arrange the second state return, again, even if it is the same state. Contacted turbotax and it took numerous tries until they stated that this is the case. The first few era they would not confirm it but very dodge the question and give an ambiguous answer, not admitting to the change.1/16/10 bring up to date: after installing an online software bring up to date yesterday, it seems that turbotax has now changed their policy/software back to the way it was in before years (probably due to the numerous complaints that they have received). Now, as with last year's edition, you can do more than one state preparation for the same state, for the one free state that you have download. I have now given it 4 stars instead of the before 1 star, with 4 stars becuase turbotax, as stated above, tried to earlier limit the one free download to also mean one state prep (which is not the case now). Other than the before frustration regarding the state download problem, turbotax has always given me great results. Great advice/info when you tag the help function. The help function will guide you for whatever is currently on the screen, thus you do not have to hunt for the information.2/17/10 updateI have still been hearing that some people cannot do more than one state prep for the free included one state download. I have downgraded the star ratings from a 4 earlier to a 2 now because the state download/prep problem still exists for some people. If the problem is fixed, I will upgrade the star rating then.Don't know if it is real but "Bob Meighan, VP of turbotax" wrote to one of my comments on the deluxe version stating that:****************************Bob Meighan says:Anthony... TurboTax does not charge extra for preparing multiple state income for the same state. There was no change in our pricing policy this year. I believe if you received a different story from one of our agents, I suspect it was because they probably planning you were referring to TurboTax Online, where you are exciting for each return.Bob MeighanVP, TurboTax****************************Again I don't know if Bob is for real. If so, I would kindly ask Bob if he may possibly change the turbotax website to state officially, for once and for all, that a buyer of the desktop version shall have unlimited state preps for the same free included state download.I have also heard from another buyer that turbotax said this was due to a software flaw and should be fixed by Feb 25. We shall see. In the meantime, even though I can do multiple income on the same state, many others cannot, thus buyer beware.2/28/10 bring up to date:The problem seems to be fixed. I am upgrading the ratings from 2 stars to 4 now, after it seems to be irrevocably working now. I have received a comment stating that now it is possible to arrange more than one same state return from the free one included state download. Please let us know if it IS or IS NOT working for you.
- AnthonyCA
(Updated 2/7/2010)So far so good. Can't detect *any* genuine change since last time's journal. Pun, they catalog as Extra some really lame things like that currently you can get on to your refund deposited on a WalMart charge card (?!.), but no change that I can detect in the interface and in how it interacts with you. I am actually OK with that, because over the last several years there has been some nice steady improvement time after time. It is OK for me currently.One nice "shortcut" I discovered last time is that you can permanently switch to Forms interface gone starting the Walk-Through interface. This lets you avoid having to be annoyed by many redundant and repetitive questions. You pretty much just enter your numbers like in a paper form. Nice.[Update: Not so fast... No problem you can force check over this way, but TurboTax does not seem to be actually taking in the numbers you enter! So that your total's won't change. Frustrating...]What I wish they superior? Investment cost basis calculation pages. This superior a little bit a time or two ago, but subdue is far starting straightforward. In particular, the way to describe you gain/loss as Long or Short Term is extremely convoluted. What I would really like to have is the option to enter your stock or mutual fund sale directly as "Various Short Term" or "Various Long Term". The way it is currently, you can single display "Various" where your sale contains securities starting more than one purchase date, flush if you know that the whole amount was Long Term or Short Term. And then the program will force you to review each and every sale again, including those you already entered and reviewed before!And BTW, a tip - don't choose the Aid option when entering your investment sales. All that will do is it will upshot in in a lot of unnecessary and unhelpful questions, and much more confusion. Go with Spreadsheet-Like entry option.I started using TT Home & Business 2009 the second decade of January this time. As this was with my 2005-2008 returns before, previous time got imported flawlessly, no problem at all. I work in Mac OS X (which probably does not get on to much difference in this case). Every once in a while, TT will inform you that some updates are ready (happened twice currently), and it will download and install them smoothly. Starting previous encounter, I know there'll be a few more updates. I definitely would not initiation using TT in November-December, thank you extremely much. This is clearly a kind of product where there is a deadline to issue it, and granted it will be reasonably buggy for some time...It would sure be nice to have some better alternatives, but I single know of TaxCut. If you look at TaxCut's reviews, there are just as many angry users there. Must be something about financial software, I guess...I have some small but complicated investments and also a small business, fairly complicated. I have been using TT since my 2004 restore and have not had any of the bad issues others describe. This 2009 journal, BTW, is so much better than what it was back a few years ago, light years gone. I of course do not inquiry what others display, just wanted to balance the bad reviews a little bit here. Promise I will update here should my encounter change.[Updated couple times currently. Got a bit more annoyed with those investment sales, but overall, I subdue believe the product is not bad, taking into account that they are almost a monopoly and don't really have to try too hard each time...]
- Michael Wazowski
TurboxTax installed fair, at that calculate downloaded 5 updates. Reopened TT and up pops "We be inflicted including encountered an unexpected and honest blunder affect up and call for to accurate the concentration". This happens each calculate TT opens. You can caution Perceive in this vicinity it, but here is NO key. Help says a week to 10 income for a fix, to a great degree see. I be inflicted including old TurboTax for being and this is a big disappointment. It seems including the intention of they be inflicted including celebrated in this vicinity this conundrum for at nominal amount a month, but are soothe promotion this pushchair translation anyhow.I would not buy this manufactured goods in anticipation of it is flat exhaust.
- D. Peterson "Mastermind"
Wow, talk about a major screw-up. I've been using TT in view of the fact that 2002 and I can't believe they just made me spend 1+ hours to get the thing to install on my super-stable Windows XP machine. And I'm a software guy with 25 being enhancement experience, so I knew what to look for - I can't imagine a normal user figuring this out (for those who care, it all ties back to them using .NET, and Microsoft's inability to bring up to date this smoothly).TT Help instructs you to steer through innumerable Microsoft blog entries, download & run this, uninstall that, restart a couple of times, upgrade to that, and try installing TT again... and then call us if it still doesn't work. This is NOT how you enter commercial consumer software folks! It's so bad I almost thought it came from Adobe :-) Apple marketing could/must have a field day with this mess.I did finally get it installed and running, but getting there was so bad I'm definitely going to look everyplace else for tax software next year. Now I'm looking forwards to hitting all the crashes others have on paper about. Intuit has really lost their credibility with this one.
- Jeff Patterson
I've used TurboTax for being. Perceived product feature has been commonly very good, albeit uneven. This year was a shock. Import data from last year? Yes, OK -- the product opens 6 copies of itself and a little box says "Read-through for Solution." It crashed and dumped me on a help site that was of little help. So I enter personal in rank by hand. TT then runs OK for a few hours as I enter tax in rank. I enter stock prices -- very tedious. Stock split? Yes, OK. Crash. Put into dividends? No place for a fee. Sold stocks in innumerable lots? Crash. You get the depiction. As a software developer I can depiction what has gone off the rails, but that's all guesswork. I just want to get my taxes done. Save yourself some grief and look at other offerings. That's what I'm doing.
- D. Jones
TurboTax Home & Business Federal + State + Federal efile 2009
TurboTax Home & Affair Federal + Disorder + Federal efile 2009
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